Terms & Session Policy

All new athletes must apply through one of our published application forms — Speed School, Football School waitlist, or Online Coaching. We review every application within 24 hours.

Acceptance into a programme is at our discretion. Where the fit isn't right, we'll say so honestly and decline the application — no chasing, no waitlists invented to make a sale.

A minimum of 24 hours' notice is required for any change or cancellation to a scheduled session. This lets us keep session slots available for other athletes.

If less than 24 hours' notice is provided and the cancellation does not fall under an approved exemption (see below), a $55 late-cancellation surcharge will be applied.

We understand illness and genuine emergencies happen. If your child or athlete is unwell and cannot attend, the late-cancellation surcharge is waived provided a medical certificate or doctor's note is supplied within 48 hours of the missed session.

Approved exemptions include: illness or injury with medical certificate; medical or emergency appointments (with proof); genuine family emergencies (assessed case by case).

If an athlete does not attend a scheduled session and no prior notice has been given, this is treated as a no-show. No-shows are charged in full and the session will not be credited or rescheduled.

Repeated no-shows may result in the athlete's session slot being released to the waitlist.

If a session is cancelled with more than 24 hours' notice, or falls under an approved exemption with valid documentation, a credit is applied to your account. Credits can be used toward any future session and do not expire during an active training block.

Credits are non-refundable and non-transferable.

Programme pricing is reviewed and confirmed on a qualification call once we've confirmed the athlete is the right fit. We do not publish full programme pricing publicly.

Multi-block programmes (such as the 30-week online programme) are paid in two blocks — one to begin, one at the halfway point.

Payment is processed via secure third-party payment processors. We do not store full card details on our servers.

$200 Online Assessment: full refund available within 14 days of purchase if no assessment data or report has been delivered. Once the report is delivered, the assessment is non-refundable.

In-person programmes (Speed School, Football School): all package sales are final. In the case of long-term injury or genuine relocation, unused weeks may be refunded at our discretion, less an administration fee.

Refund requests should be sent to info@ambitionsportsperformance.com with the relevant documentation.

We routinely film and photograph training sessions for athlete review, coaching analysis, and marketing. By participating, you consent to the use of footage and stills for these purposes.

If you do not consent to your image being used in marketing material, you must notify us in writing before your first session — we will respect the request and only use the footage internally for coaching.

Athletes (and parents/guardians of minors) are expected to follow safety instructions, training protocols, and conduct standards at all times.

We reserve the right to remove an athlete from a programme for behaviour that compromises the safety, focus, or wellbeing of other athletes or coaches. Where this occurs, no refund is owed for the remaining sessions.

Athletic training carries inherent risk of injury. By participating, you acknowledge this risk and accept responsibility for any injury sustained during a session, except where caused by our negligence.

Athletes are required to disclose any pre-existing medical conditions before commencing the programme.

By booking and attending sessions with Ambition Sports Performance — or by purchasing any service offered by us — you acknowledge that you have read, understood, and agree to these terms.